1) Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Mitchells Plain Online Store (Pty) Ltd is a business in the Retail industry that sell general physical goods online via this website and has no physical retail store.

2) Delivery Policy

Please see Delivery Options Page for more details

3) Export Restrictions

The offering on this website is available to clients with a physical delivery address within the borders of the Republic of South Africa.

4) Return & Refund Policy

Please see Refund & Exchange Policy Page for more details

5) Customer Privacy Policy

Mitchells Plain Online Store (Pty Ltd) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

6) Payment Options Accepted

Payment may be made by:

  • Credit Card, Debit or Cheque Card (VISA of Master Card)
  • Instant EFT via Payfast or SID Payments via Paygate
  • SCode Payments at Checkers, USave, Shoprite & South Africa Post Office
  • PayPal Payments for International Customers
  • Bank Transfer or Direct Deposit into the Mitchells Plain Online Store (Pty) Ltd bank account, the details of which will be provided when purchasing
  • Cash on Delivery (Only in Mitchells Plain or when Collecting)
7) Credit Card Acquring & Security

Credit Card transactions will be acquired for Mitchells Plain Online Store via Payfast (Pty) Ltd and Paygate (Pty) Ltd.

Payfast and Paygate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) Secure Socket Layer 1 (SSL1) respectively and no credit card details are stored on the website. Users may go to www.payfast.co.za and www.paygate.co.za to view their security certificate and security policy.

8) Customer Details

Customer details will be stored by Mitchells Plain Online Store (Pty) Ltd separately from card details which are entered by the client on Payfast’s secure site. For more detail on Payfast refer to www.payfast.co.za

9) Merchant Outlet Country & Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10) Responsibility

Mitchells Plain Online Store (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

The materials on Mitchell’s Plain Online Store (Pty) Ltd’s web site are provided “as is”. Mitchells Plain Online Store (Pty) Ltd Store makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Mitchells Plain Online Store (Pty) Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

In no event shall Mitchells Plain Online Store (Pty) Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Mitchell’s Plain Online Store (Pty) Ltd’s Internet site, even if Mitchells Plain Online Store (Pty) Ltd or a Mitchells Plain Online Store (Pty) Ltd authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

The materials appearing on Mitchells Plain Online Store (Pty) Ltd’s web site could include technical, typographical, or photographic errors. Mitchells Plain Online Store (Pty) Ltd does not warrant that any of the materials on its web site are accurate, complete, or current. Mitchells Plain Online Store (Pty) Ltd may make changes to the materials contained on its web site at any time without notice. Mitchells Plain Online Store (Pty) Ltd does not, however, make any commitment to update the materials.

Mitchells Plain Online Store (Pty) Ltd has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mitchells Plain Online Store (Pty) Ltd of the site. Use of any such linked web site is at the user’s own risk.

Mitchells Plain Online Store (Pty) Ltd may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

11) Country of Domicile

This website is governed by the laws of South Africa and Mitchells Plain Online Store (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12) Variation

Mitchells Plain Online Store (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13) Company Information

This website is run by Mitchells Plain Online Store (Pty) Ltd based in South Africa with registration number 2016/046411/07 and Marshall Petersen, Andre Williams and Angelo Fortuin as the Directors of the company.

14) Contact Details

Please See Contact Us Page for more details